Resetting
On the sign-in page press Forgot password, enter your email, and follow the link we send. Check your spam folder if it doesn't show up in a few minutes.
Wrong email
If you can't remember which email you used, try the one you get your bank statements at — that's usually the one.
An employee is locked out
An owner or manager can remove and re-add them in Settings → Staff. They'll set a fresh password.
Keeping the shop running
Any staff account can ring up sales. You don't need the owner login to take money.