Fast fixes, in order
- Pull down to refresh, or press the reload button.
- Close the browser tab completely and reopen the site.
- Check your internet — load any other website to test.
- Restart the tablet.
If the internet is out
Take cash and write the tickets down. Ring them up once you're back online. Card payments need a live connection.
If it's slow at the busiest hour
Close every other tab on the tablet. Registers hate having twenty tabs open.
Still broken
Open the support assistant. It can see your account and tell you whether the problem is on your side or ours.